500ml Large Bottle of Water-Based Lubricating Gel

Description

Our aim is to offer you the best shipping options. We hold stock in our Leicester and Dunstable warehouses, and your order will be dispatched from the nearest site whenever possible. If an item is out of stock locally, we’ll arrange shipment from the alternative warehouse.

Processing Time:

Your order will typically be processed within 8-12 hours after payment confirmation.

Shipping Time: 1-3 working days🚚

We always do our best to ensure prompt dispatch and reliable tracking for all orders. You will receive a tracking number as soon as your item ships.

Not in the UK? Please see our Shipping Policy for more details!

🔔Please note: In some cases, your order may arrive in multiple parcels at no extra cost, depending on stock availability.

While we always aim for prompt delivery, delays caused by weather or customs may occasionally occur — thanks so much for your patience and understanding.

If you have any questions or need further assistance regarding your delivery, please don’t hesitate to get in touch — you can reach us anytime at 📩 info@pocketpussy.co.uk. We’re always happy to help!

At PocketpussyUK, we understand how important your privacy is. That’s why every order is packaged with complete discretion from start to finish.

✅ Plain, Double-Layered, Unbranded Packaging

Your parcel will arrive in discreet double-layer packaging. The outer box is plain and completely unbranded, with no logos, product names, or any indication of the contents inside. Nothing on the packaging will reveal that it's an adult product — your privacy is fully protected.

✅ Discreet Sender Information

Your parcel will only display the delivery name and address you provided — there will be no mention of adult products or our brand anywhere on the packaging.

✅ No Invoices or Promotional Material

We do not include printed invoices or promotional leaflets inside your parcel. Your order is kept as discreet as possible.

✅ Secure and Professional

We take great care to ensure your parcel is securely packed for transit. Whether it's a small pocket pussy or a larger sex dolls, everything is cushioned and sealed for a safe and private delivery experience.

Packaging example

If you have any concerns about packaging or delivery, feel free to get in touch at info@pocketpussy.co.uk. Your pleasure is personal — and we treat it that way.

Refund or Return within 30 Days Due to Quality Issues

If for any reason you’re not satisfied with your purchase within 30 days of receiving your order, and the item is unused and unopened, you are entitled to a free return and full refund.

If the item has been opened or used, unfortunately we are unable to accept returns due to the intimate and hygienic nature of adult products. However, you’re welcome to contact us at info@pocketpussy.co.uk. We’ll assess your case individually, and if deemed fair, we may offer a partial refund of 20%–40% as a goodwill gesture.

If, within this period, the product develops a serious quality issue—and has been used correctly and without excessive force or misuse—you may request an exchange.

Qualifying defects may include:

• Silicone/TPE product structure damage
• Separation or leakage between internal and external layers
• Severe warping or deformation not caused by improper handling
• Detachment of suction base or internal skeleton (in torso or ass toys)
• Major moulding faults or visible material imperfections

In such cases, we will gladly send you a new replacement of the same product, or offer a similar item of equal value, at no additional cost.

✅Please ensure the following to qualify:

• The issue is not caused by misuse or improper handling
• You contact us within the 30-day period
• You provide clear photos or a video showing the issue

📩 To start the exchange process, simply email us at: info@pocketpussy.co.uk

🔔Please Note: This exchange option is available once per order. Due to the intimate nature of our products, items that have been used and are not defective cannot be returned for a refund or exchange unless they fall under this guarantee.

Your satisfaction means everything to us — and we’re here to help.