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Professional Pocket Pussy Store | Free U.K. Shipping

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Common queries answered

Frequently asked Questions

We offer both free shipping and expedited delivery shipping options. Typically, UK orders take 2-7 working days, while orders to other countries take 5-12 working days, depending on the delivery address. Expedited shipping requires additional corresponding shipping costs; please refer to our shipping guide for more details.

All products are protected by a layer of plastic film.After opening, we will not accept returns or exchanges unless the product is defective. This is out of consideration for product hygiene. All our sales are final. When you receive the package, please inspect the items immediately to make sure they are in normal condition. We will only return defective products for a refund or exchange. Please see our Return & Refund guide for details.

Once your order is placed, you can request a change of delivery address within 12-24 hours. If you wish to update the address, please contact us at [email protected].

Please note: Delivery addresses cannot be changed after dispatch, so make sure to confirm the correct address before shipping.

Once your order is shipped, we will send a tracking number to your email address. The delivery service is the local post office such as USPS. And It has a track number. You can track the order status on: http://www.17track.net/ or your local post office website.

Yes. We are a professional online shopping site for masturbators. We guarantee 100% privacy. There are no sexual words or descriptions on the packaging. 100% private packaging!

If the product delivered to you is completely different from what you ordered and we confirm that the error is ours, we will either send you the correct product or refund you the full amount (if you do not want us to resend the correct product to you, we will refund you the full amount).

Yes, your order processing will start within 12 hours of receiving your payment. If you want to change or cancel your order, please contact us by email at [email protected] or call us directly at +1(203)548-9557 before it is shipped.

Please note: We are unable to cancel your order if it has already been shipped. So if you want to cancel your order, please contact us within 24 hours!

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